1. Return Policy

We want you to be completely satisfied with your purchases. If you are not satisfied with a product, you may return it within 30 days of receiving your order. Here are the return conditions:

• Products must be returned in their original, unused condition and in their original packaging.
• Return shipping costs are your responsibility, except in the case of a defective product or an error on our part.
• Please contact us at info@boutiquevsr.ca to obtain a return number before sending the product back.

2. Refund Conditions

Once we have received and inspected the returned product, we will notify you of the approval or rejection of your refund request. Refunds will be issued using the original payment method used for the purchase. Please note:

• Initial shipping fees are non-refundable.
• The refund will be processed within 10 to 15 business days after receipt of the returned item.

3. Terms of Use

By using our online store, you agree to the following conditions:

• You agree to provide accurate and complete information when placing an order.
• We reserve the right to modify or update these conditions at any time. We recommend that you check this section regularly to be informed of any changes.

For any questions or additional information, please do not hesitate to contact us at info@boutiquevsr.ca.

Thank you for trusting our store for your senior product needs. We are committed to providing you with quality service.